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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">medinfo</journal-id><journal-title-group><journal-title xml:lang="ru">Актуальные проблемы теоретической и клинической медицины</journal-title><trans-title-group xml:lang="en"><trans-title>Actual Problems of Theoretical and Clinical Medicine</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2790-1289</issn><issn pub-type="epub">2790-1297</issn><publisher><publisher-name>Казахстанско-Российский медицинский университет</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.64854/2790-1289-2025-49-3-04</article-id><article-id custom-type="elpub" pub-id-type="custom">medinfo-774</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ОРИГИНАЛЬНЫЕ ИССЛЕДОВАНИЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>ORIGINAL ARTICLES</subject></subj-group></article-categories><title-group><article-title>ОРИЕНТИРОВАННЫЕ НА ПАЦИЕНТА ВЗГЛЯДЫ НА ПОМОЩЬ ПРИ ИНСУЛЬТЕ: ПРОБЛЕМЫ И ПРИОРИТЕТЫ</article-title><trans-title-group xml:lang="en"><trans-title>PATIENT-CENTRED PERSPECTIVES ON STROKE CARE: CHALLENGES AND PRIORITIES</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-0906-8664</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Кастей</surname><given-names>Р.</given-names></name><name name-style="western" xml:lang="en"><surname>Kastey</surname><given-names>R.</given-names></name></name-alternatives><bio xml:lang="en"><p>PhD candidate at Asfendiyarov Kazakh National Medical University, Almaty</p></bio><email xlink:type="simple">ahiles-18@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-5245-0797</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Дюсембеков</surname><given-names>Е.</given-names></name><name name-style="western" xml:lang="en"><surname>Dyussembekov</surname><given-names>E.</given-names></name></name-alternatives><bio xml:lang="en"><p>Head of the Neurosurgery Center, Asfendiyarov Kazakh National Medical University, City Clinical Hospital Almaty No 7, Almaty</p></bio><email xlink:type="simple">ermek@mail.ru</email><xref ref-type="aff" rid="aff-2"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-1698-6957</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Tamasauskas</surname><given-names>A.</given-names></name><name name-style="western" xml:lang="en"><surname>Tamasauskas</surname><given-names>A.</given-names></name></name-alternatives><bio xml:lang="en"><p>MD, PhD, Lithuanian University of Health Sciences, Kaunas, Lithuania</p></bio><email xlink:type="simple">neurochirurgijos.klinika@kaunoklinikos.lt</email><xref ref-type="aff" rid="aff-3"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0003-2233-4522</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Имаматдинова</surname><given-names>А.</given-names></name><name name-style="western" xml:lang="en"><surname>Imamatdinova</surname><given-names>A.</given-names></name></name-alternatives><bio xml:lang="en"><p>Assistant Professor, Department of Health Policy and Management, Asfendiyarov Kazakh National Medical University, Almaty</p></bio><email xlink:type="simple">azizaimamatdinova0@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0006-0580-2792</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Назарбаев</surname><given-names>А.</given-names></name><name name-style="western" xml:lang="en"><surname>Nazarbayev</surname><given-names>A.</given-names></name></name-alternatives><bio xml:lang="en"><p>PhD, Asfendiyarov Kazakh National Medical University, Almaty</p></bio><email xlink:type="simple">anazarba@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Казахский Национальный медицинский университет имени С. Д. Асфендиярова<country>Казахстан</country></aff><aff xml:lang="en">Asfendiyarov Kazakh National Medical University<country>Kazakhstan</country></aff></aff-alternatives><aff-alternatives id="aff-2"><aff xml:lang="ru">Казахский Национальный медицинский университет имени С. Д. Асфендиярова,&#13;
Отделение сосудистой нейрохирургии, Городская клиническая больница № 7<country>Казахстан</country></aff><aff xml:lang="en">Asfendiyarov Kazakh National Medical University, &#13;
Department of Vascular Neurosurgery, City Clinical Hospital No. 7 of Almaty<country>Kazakhstan</country></aff></aff-alternatives><aff-alternatives id="aff-3"><aff xml:lang="ru">Литовский университет медицинских наук<country>Литва</country></aff><aff xml:lang="en">Lithuanian University of Health Sciences<country>Lithuania</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2025</year></pub-date><pub-date pub-type="epub"><day>15</day><month>10</month><year>2025</year></pub-date><volume>0</volume><issue>3</issue><fpage>61</fpage><lpage>75</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Кастей Р., Дюсембеков Е., Tamasauskas A., Имаматдинова А., Назарбаев А., 2025</copyright-statement><copyright-year>2025</copyright-year><copyright-holder xml:lang="ru">Кастей Р., Дюсембеков Е., Tamasauskas A., Имаматдинова А., Назарбаев А.</copyright-holder><copyright-holder xml:lang="en">Kastey R., Dyussembekov E., Tamasauskas A., Imamatdinova A., Nazarbayev A.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://kazrosmedjournal.krmu.edu.kz/jour/article/view/774">https://kazrosmedjournal.krmu.edu.kz/jour/article/view/774</self-uri><abstract><p>Во всем мире ежегодно от инсульта страдают от 122 до 256 человек на 100 000 населения, но в Казахстане это число намного выше – с 258,4 до 433,7 случаев на 100 000 в период с 2015 по 2020 год. В стране также самый высокий в мире уровень смертности от ишемического инсульта, что отражает такие проблемы, как несвоевременное лечение, неравенство в сфере здравоохранения и ограниченные возможности реабилитации. Помощь, ориентированная на человека, которая фокусируется на потребностях пациентов и их активной роли в восстановлении, может помочь устранить эти пробелы. Тем не менее, мало что известно о том, как на самом деле люди, пережившие инсульт, получают медицинскую помощь в Казахстане. В этом исследовании рассматриваются их мнения и точки зрения, чтобы лучше понять барьеры, результаты и возможности для улучшения.</p><sec><title>Цель</title><p>Цель: изучить опыт пациентов, перенесших инсульт, а также трудности, возникающие при уходе и восстановлении.</p></sec><sec><title>Материалы и методы</title><p>Материалы и методы. Качественное исследование было проведено в Алматы с мая по август 2025 года с участием 31 пациента, перенесшего инсульт, согласившегося на личное полуструктурированное интервью. Данные вручную записывались, транскрибировались и анализировались с помощью двухэтапного кодирования – открытого и тематического. Два автора независимо кодировали транскрипты, при этом дополнительные эксперты проверяли достоверность и надежность анализа.</p></sec><sec><title>Результаты</title><p>Результаты. Из 31 опрошенного пациента, перенесшего инсульт, большинство были старше 60 лет и находились на пенсии, у 23 пациентов инсульт случился впервые. Основными факторами риска были хронические заболевания и низкая физическая активность. Восстановление проходило по-разному, многим потребовалась длительная реабилитация и более четкие рекомендации по домашнему уходу. Пациенты отмечали задержки в медицинских учреждениях, ограниченный доступ к специалистам и недостаточную психологическую поддержку. Хотя 24 человека имели доступ к цифровым устройствам, пожилые люди часто не доверяли телемедицине. Ключевые рекомендации были направлены на ускорение работы по оказанию помощи, проведение мероприятий по повышению осведомленности и более персонализированного подхода к отдельным лицам. Пациенты подчеркивали важность регулярных осмотров, физической нагрузки и эмоциональной устойчивости для восстановления и предотвращения инсультов в будущем.</p></sec><sec><title>Вывод</title><p>Вывод. Доступная и ориентированная на пациента помощь при консультировании особенно важна, особенно для пожилых людей, с острой необходимостью сокращения задержки в диагностике, улучшения доступа к реабилитации и усиления психологической поддержки. В будущем следует сосредоточиться на рассмотрении цифровых технологий, просветительских стратегий и персонализированного здравоохранения для поддержки долгосрочного восстановления.</p></sec></abstract><trans-abstract xml:lang="en"><p>Worldwide, between 122 and 256 people per 100,000 population suffer from stroke annually, but in Kazakhstan, this number is much higher, from 258.4 to 433.7 cases per 100,000 between 2015 and 2020. The country also has the highest death rate from ischemic stroke in the world, reflecting problems such as late treatment, health inequalities, and limited rehabilitation opportunities. Human-centred care, which focuses on the needs of patients and their active role in recovery, can help bridge these gaps. However, little is known about how stroke survivors actually receive medical care in Kazakhstan. This study examines their opinions and perspectives to gain a deeper understanding of the barriers, outcomes, and opportunities for improvement.</p><sec><title>The purpose of the study</title><p>The purpose of the study. To analyze the experiences and challenges faced by stroke patients during care and recovery.</p></sec><sec><title>Materials and Methods</title><p>Materials and Methods. A qualitative study was conducted in Almaty from May to August 2025, involving 31 stroke patients, who consented to face-to-face semi-structured interviews. Data were manually recorded, transcribed, and analyzed using a two-step coding process – open coding followed by thematic coding. Two authors independently coded transcripts, with additional review to ensure reliability and validity.</p></sec><sec><title>Results</title><p>Results. Out of 31 stroke patients surveyed, most were over 60 and retired, with 23 experiencing a stroke for the first time. Common risk factors included chronic conditions and low physical activity. Recovery varied, with many needing ongoing rehabilitation and clearer home care guidance. Patients highlighted delays in medical evaluations, limited specialist access, and insufficient psychological support. While 24 had digital access, older respondents often distrusted telemedicine. Faster ambulance response, public awareness campaigns, and more personalized care were key recommendations. Patients emphasized regular check-ups, physical activity, and emotional resilience as essential for recovery and prevention of future strokes.</p></sec><sec><title>Conclusions</title><p>Conclusions. Accessible, patient-centred stroke care is essential, especially for older adults, with urgent needs to reduce delays in diagnosis, improve rehabilitation access, and strengthen psychological support. Future efforts should focus on integrating digital tools, public education, and personalized care to support long-term recovery.</p></sec></trans-abstract><kwd-group xml:lang="ru"><kwd>лечение инсульта</kwd><kwd>пациенто-ориентированная помощь</kwd><kwd>технологии в здравоохранении</kwd><kwd>комплексная помощь</kwd><kwd>равенство в здравоохранении.</kwd></kwd-group><kwd-group xml:lang="en"><kwd>Stroke care</kwd><kwd>patient-centred care</kwd><kwd>technology in healthcare</kwd><kwd>integrated care</kwd><kwd>health equity.</kwd></kwd-group><funding-group xml:lang="ru"><funding-statement>нет</funding-statement></funding-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Prendes C. F., Rantner B., Hamwi T., Stana J., Feigin V. L., Stavroulakis K., Tsilimparis N., GBD Collaborators Study Group. 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