Analysis of patient satisfaction with the quality of medical care for obese working-age individuals

Obesity is a growing public health concern worldwide, and Kazakhstan is no exception to this trend. The quality of medical care plays a critical role in how effectively obesity is managed and treated. This study set out to explore how satisfied obese patients are with the medical services they receive in a primary healthcare setting.

To gather insights, a survey was conducted involving 377 individuals with obesity, all registered at the polyclinic in Almaty. The questionnaire aimed to capture the social and demographic characteristics of the respondents, their views on the quality of medical care provided, and the perceived usefulness of the advice they received. The data were analyzed using descriptive statistics and tests to uncover significant patterns and correlations.

The study results showed that the majority of patients (85.4 %) were satisfied with the organization of medical care. Among the respondents, 78.5 % received recommendations on weight reduction, and 72.3 % of them found these recommendations useful. Additionally, 71.1% had access to specialists such as a healthy lifestyle doctor or a psychologist. Some patients (35.7 %) faced situations where their health problems were attributed solely to excess weight without additional examinations.

The study results can serve as a foundation for developing more effective strategies in the prevention and treatment of obesity.

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